Arid Solutions Inc.
Contact Us / Guarantee / Privacy Policy



OUR SATISFACTION GUARANTEE:

We want you happy with your purchase.  You have a 60 day money back guarantee and if for any reason you are not happy with your purchase please contact us and we will do whatever it takes to make it right. If the product or a part is faulty we will happily provide replacements.

We will gladly refund your money, excluding delivery charges if the problem can not be remedied. Please save the shipping box, materials and all parts so you can ship the product back. Be sure to save your receipt/packing slip to verify purchase date. Please Note: If you decide to return a product due to personal preference, not to due to a faulty product, you will need to pay for return shipping charges.

We appreciate any feedback you have on product performance and quality.  We also take pride in giving great customer service.  Under no circumstances will we share your private information with anyone. If you visit one of the sites we are affiliates to, their privacy policy then goes into effect at that site.

Most orders ship within 48 hours of being received. If there is a delay or the product is backordered you will be  notified and have the right to amend or cancel the order. 

You get a 3 year Warranty on Arid Solutions Inc. Water Collection Tanks covering manufacturer defects. Hardware is not warranted due to diverse climates. The warranty is included with your instructions.

Arid Solutions Inc, reserves the right to amend this warranty at any time for future purchases. Arid Solutions Inc. may change product designs, features, materials, specifications and offers at any time. Retroactive pricing and offers are not allowed. Use of this site or purchase of any product means you agree with the terms.

 

In an effort to keep costs down and thus keeping the prices of our products very reasonable we do not have a printed catalog.  We do have great products and excellent customer service. EMAIL US or call toll free 866-629- RAIN (7246) with any questions.    We want you happy with our products and company.  Our goal is to help people save water and it begins with great products and a company people can trust. 

Main Contact

Arid Solutions Inc.

Lisa Ayres

11024 Montgomery NE #211

Albuquerque, NM 87111

 

Phone Number 505-281-7664

Or Toll Free 866-629-RAIN(7246)

Fax Number 505-407-4441

EMAIL US

 

"When the well is dry, we know the worth of water."

                                                               - Ben Franklin